Helios — run your entire MSP from one intelligent platform
Helios is an AI-native RMM and PSA platform for managed service providers.
Monitoring, security, patching, remote access and Microsoft 365, unified and
automated, with AI that spots problems, fixes them and closes the ticket.
Every feature is on every plan. No credit card. Set up in minutes.
What Helios does
- AI Ops. Ask anything about your fleet in plain English and let it act. Predictive disk alerts fire days before a device fills up. Smart alert correlation spots a network outage and raises one ticket instead of twenty.
- Self-healing automation. An alert fires, a script runs, the ticket notes itself and closes on resolution. Busywork handled while you sleep.
- Built-in helpdesk. Inbound email becomes a ticket automatically. An AI Service Desk Agent triages and replies in seconds. SLA clocks start on arrival and replies thread back to the client.
- Patch management. Windows Updates and third-party app patching in one place, with compliance scoring and audit-ready history.
- Security monitoring. Native Microsoft Defender integration plus agent-level checks that flag any device missing antivirus or endpoint protection.
- Microsoft 365. Licences, MFA coverage, mailbox and OneDrive health and inactive users, monitored continuously per client.
- Remote access. One-click secure remote sessions built in. No second vendor and no extra agent.
- Client portals & QBRs. Branded portals on your own domain, plus AI-generated quarterly business reviews.
- Asset lifecycle, backup monitoring and a Fleet War Room live device grid, with passkey login, mandatory 2FA and full tenant isolation.
The Helios agent runs on Windows, Windows Server, macOS and Linux. Integrations include Microsoft 365, Microsoft Defender, Windows, macOS and Linux.
How Helios compares
| Capability | Helios | Typical all-in-one RMM | Legacy PSA + separate RMM |
|---|
| Pricing | Flat per-plan, every feature included | Per-technician, add-ons cost extra | Multiple contracts, often per-endpoint |
| AI | AI-native: an agent that investigates and fixes | Bolt-on AI summaries | None, or a separate add-on |
| Self-healing | End to end. Runs diagnostics, fixes, verifies | Pre-defined scripts only | Manual |
| What's included | RMM, security, M365, helpdesk, reporting | Core RMM. Security and PSA usually extra | Separate tools you integrate yourself |
| Hosting | Fully hosted, nothing to run | Hosted | Often a server you maintain |
| Remote access | Built in, no second vendor | Add-on or bundled | A separate tool |
A general comparison of common MSP tooling models, not any specific product.
Pricing
Flat monthly plans, every feature on every plan, priced per plan rather than per technician. 14-day free trial, no credit card required.
- Starter — £99/month. Up to 25 devices. The complete platform, every feature. Unlimited technician seats. Email support.
- Growth — £199/month. Up to 250 devices. Everything in Starter, plus a white-label client portal on your own domain and priority support.
- Scale — £399/month. Unlimited devices. Everything in Growth, plus dedicated support with an SLA and priority access to new features.
Get started
Create your workspace, send each client one installer for Windows, Windows Server, macOS or Linux, and watch devices come alive in seconds.
Start a 14-day free trial.